As pharmacists expand into full-scope clinical care, operational pressure is shifting from capability to capacity. In this partner piece, Modeus explores how identity and access technology could reduce administrative friction across pharmacy workflows.
The Australian Pharmacy Professional Conference (APP2026) has placed a spotlight on a defining shift for the profession: the expansion of pharmacists into full-scope clinical services, including women’s health, UTI prescribing, oral contraceptive management and extended immunisation programs.
But as pharmacists are asked to do more than ever before, the industry is confronting a critical bottleneck. It is not clinical capability. It is time, lost to fragmented technology.
Into this moment steps Modentity, a purpose-built digital identity and access management (IAM) platform by Australian healthcare technology company Modeus. Launched at APP2026 and drawing strong interest from pharmacy leaders nationwide, Modentity replaces the tangle of separate usernames, passwords and manual system access that consumes valuable clinical time, giving pharmacists back the minutes and hours needed to focus on patient care.
The full scope challenge: time is the missing ingredient
APP2026 made one thing clear: pharmacists are clinically ready for an expanded role. What they are not prepared to accept is the administrative burden that comes with it.
Every additional clinical service, whether a women’s health consultation, a new prescribing pathway or a chronic disease management review, requires navigating yet another system, login or credential.
For pharmacy owners and managers, this fragmentation creates compounding risk. Compliance gaps emerge, shared passwords introduce security vulnerabilities, and staff time is drained by access issues instead of patient care.
“The conversation at APP2026 was clear: pharmacists are ready to do more, but they are experiencing significant digital friction when switching between systems,” said Carl Zufi, CEO and Founder of Modeus.
“From day one, our goal was not just to build software, but to solve a real human problem. If we can safely automate identity management, we give pharmacists back the time they need to focus on complex patient consultations and women’s health services.”
One login. The clinical freedom to do more
Modentity provides a secure single sign-on (SSO) environment in which each pharmacy staff member holds a unique, verified digital identity.
The practical impact is immediate:
- One login: Access to dispensing, prescribing, e-script platforms and workforce tools through a single set of credentials
- Instant onboarding: New staff and locums can be onboarded across systems in seconds, not hours
- One-click offboarding: Access is revoked across all systems instantly when a staff member leaves
- Audit-ready compliance: All access and activity is recorded in a secure, auditable trail
“When pharmacists see Modentity, they don’t just see a technology tool. They see a way to manage workload without burnout,” said Montana Grenfell, Pharmacist and Head of Strategic Growth at Modeus.
“Every minute not spent chasing a password is a minute spent with a patient who needs clinical expertise.”
Powering the locum economy: mobility without compromise
Women’s health and full-scope services increasingly rely on a flexible, mobile pharmacy workforce, particularly locums working across multiple locations.
Modentity’s Pharmacist Mobility feature is designed for this reality. It allows a pharmacist’s verified identity to move with them between sites, enabling secure, near-instant access without repeated onboarding.
This capability is further strengthened through Modentity’s integration with Locumate AI, supporting a more connected workforce and identity infrastructure across the pharmacy ecosystem.
“Locumate.ai is building the identity and workforce infrastructure layer for pharmacy, and integrating with Modentity strengthens secure, seamless access across the ecosystem,” said Surge Singh, CEO and Co-Founder of Locumate.ai.
“This is an important step toward a more connected and trusted pharmacy workforce.”
Built for pharmacy, not adapted to it
Unlike generic enterprise SSO platforms designed for corporate environments, Modentity is purpose-built for the clinical, regulatory and high-volume demands of Australian pharmacy.
It integrates directly with pharmacy management systems, clinical tools and e-script platforms, and has been developed by a team with frontline pharmacy experience.
Modentity is designed as an open platform, with additional technology partners expected to join throughout 2026 to support a more connected and interoperable pharmacy ecosystem.
Availability: Modentity is currently in pilot release with selected pharmacy partners, ahead of a broader rollout. Pharmacies and groups can register their interest at modentity.co.



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